Privacy Policy
How we collect, use and protect your information.
At Akshaya Milan, we take your privacy seriously. This policy explains what information we collect when you browse our website or send us an enquiry, why we collect it, and the choices you have over it.
Information we collect
- Enquiry details — your name, phone number, email address and the event details you share (event type, preferred date, guest count, services, preferred space and time). You give us these when you submit the booking, enquiry or contact forms.
- Usage analytics — only with your consent (via the banner shown on your first visit), we collect a small, pseudonymous set of browsing statistics: pages visited, time on site, device type, browser and operating system, and the referring website. We never link this to your identity, and your IP address is not stored.
Consent for analytics
Nothing is tracked until you accept our consent banner. If you decline, or do not respond, no usage statistics are recorded. You can clear the stored choice at any time through your browser settings, after which we will ask again on your next visit.
Why we collect this information
- To respond to your enquiry and help plan your event.
- To improve our website based on how it is used.
- To guard against abuse — for example, to rate-limit submissions from automated bots. These protections store only anonymised fingerprints (hashed), never raw IP addresses.
How long we keep information
- Enquiries are kept as part of our business records so we can follow up and serve returning guests.
- Usage analytics data is automatically deleted after 180 days.
Who has access
Your information is used only by our team to manage events and respond to you. It is stored securely with restricted access, and never sold or shared with third parties for marketing.
Your choices
- Opt out of analytics — decline the consent banner, or clear your browser's cookies and site data; no statistics will be recorded for your future visits.
- Ask us about your data — you may request a copy, correction or deletion of the enquiry details you sent us at any time using the contact details below.
Contact us
If you have any questions about this policy or your information, please reach out:
- Phone: +91 98456 91995
- Email: contact@helloakshayamilan.com
Last updated: October 2026